000 01220nam a2200229 a 4500
001 ASIN1567311903
003 OSt
005 20190522134012.0
008 150603s1997 xxu eng d
020 _a1567311903 (hardcover)
_c$8.98
020 _a9781567311907 (hardcover)
037 _c00.00 PKR
040 _cAUI
100 1 _aDeep, Samuel D.
_913702
245 1 0 _aWhat to ask when you don't know what to say
_cSamuel D. Deep, Lyle Sussman.
260 _aEnglewood Cliff
_bFine Communications,
_c1993.
300 _a310 p.
_c22 cm.
520 _aAsking the right question at the right time is a career-building skill that this guide aims to teach. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. The guide covers all types of day-to-day encounters and helps readers focus their ideas, bridge conflicting views, build rapport, strengthen relationships and deflect anger and hostility.
700 1 _aSussman, Lyle.
_913703
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/1567311903/chopaconline-20
942 _2ddc
_cBK
999 _c9029
_d9029