000 00322nam a2200133Ia 4500
005 20251003130103.0
008 251003s9999 xx 000 0 und d
082 _a658
100 _aJohn F. Lytle
245 0 _aWhat Do Your Customers Really Want?
260 _bExcel Book
_aNew Delhi
_c1993
300 _a238
942 _cBK
999 _c42547
_d42547