000 00490nam a22001817a 4500
003 OSt
005 20200227142343.0
008 180621b xxu||||| |||| 00| 0 eng d
020 _a9780195689082
037 _bOxford University
_cPKR 542.81
040 _cAUMC
082 _a658.8
100 _bJauhari, Vinnie
245 _aServices Marketing, Operations, and Management
260 _aNew York:
_bOxford University,
_c2009.
300 _axv, 584 p ; (Rk # 17 Sh# 03)
942 _2ddc
_cBK
999 _c21637
_d21637