000 00473nam a22001817a 4500
003 OSt
005 20200227141940.0
008 180329b xxu||||| |||| 00| 0 eng d
020 _a9788183874335
037 _bPak Book
_cPKR 2610.00
040 _cAUMC
082 _a658.812
100 _bRamachandran, R
245 _aCustomer Relationship Management
260 _aNew Delhi:
_bSerials Publication,
_c2011.
300 _axxiii, 338 (Rk # 9.b Sh # 3)
942 _2ddc
_cBK
999 _c21363
_d21363