| 000 | 00610nam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | ASIN0132344823 | ||
| 003 | OSt | ||
| 005 | 20200227135214.0 | ||
| 008 | 150327s2007 xxu eng d | ||
| 020 | _a0132344823 (hardcover) | ||
| 020 | _a9780132344821 (hardcover) | ||
| 028 | 4 | 2 |
_a978-0-1323-4482-1 _bPrentice Hall |
| 037 |
_bPak Book _cPKR 945.00 |
||
| 040 | _cAUMC | ||
| 082 | _a004.22 | ||
| 100 | 1 | _aErl, Thomas. | |
| 245 | 1 | 0 |
_aSoa : _bprinciples of service design / _cThomas Erl. |
| 260 |
_aNew Delhi : _bPearson Education, _c2008. |
||
| 300 |
_axxxii,540 p. ; _c(R 15 SH 3) |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c19492 _d19492 |
||