000 01487nam a2200241 a 4500
001 ASIN1133955932
003 OSt
005 20200227134801.0
008 150220s2013 xxu eng d
020 _a1133955932 (paperback)
020 _a9781133955931 (paperback)
037 _bPak Book
_cPKR 3253.44
040 _cAUMC
082 _a658.4012
100 1 _aEvans, James R.
245 1 0 _aQuality Management Organization and Strategy
_cJames R. Evans.
250 _a6th ed.
260 _aAustralia :
_bSouth-Western,
_c2011.
300 _axvi,455 p. ; ( Rk #8.b, Sh # 03)
_c23 cm.
520 _aDelivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/1133955932/chopaconline-20
942 _2ddc
_cBK
999 _c19217
_d19217