| 000 | 00973nam a2200169 a 4500 | ||
|---|---|---|---|
| 001 | ASIN0785288368 | ||
| 005 | 20190522113524.0 | ||
| 008 | 120113s2006 xxu eng d | ||
| 020 |
_a0785288368 (paperback) _c$13.99 |
||
| 020 | _a9780785288367 (paperback) | ||
| 100 | 1 | _aMcKain, Scott. | |
| 245 | 1 | 0 |
_aWhat customers really want : _bbridging the gap between what your company offers and what your clients crave / _cScott McKain. |
| 260 |
_a[S.l.] : _bThomas Nelson, _c2006. |
||
| 300 |
_a224 p. ; _c21 cm. |
||
| 520 | _aBusiness executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty. | ||
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0785288368/chopaconline-20 |
| 999 |
_c1367 _d1367 |
||