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What to ask when you don't know what to say Samuel D. Deep, Lyle Sussman.

By: Contributor(s): Material type: TextTextPublication details: Englewood Cliff Fine Communications, 1993.Description: 310 p. 22 cmISBN:
  • 1567311903 (hardcover)
  • 9781567311907 (hardcover)
Online resources: Summary: Asking the right question at the right time is a career-building skill that this guide aims to teach. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. The guide covers all types of day-to-day encounters and helps readers focus their ideas, bridge conflicting views, build rapport, strengthen relationships and deflect anger and hostility.
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Item type Current library Collection Call number Status Barcode
Book Book Air University Central Library Islamabad NFIC 650.13 D3607W (Browse shelf(Opens below)) Available P0765

Asking the right question at the right time is a career-building skill that this guide aims to teach. It provides more than 700 word-for-word questions for responding to virtually every conceivable on-the-job situation, to help clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. The guide covers all types of day-to-day encounters and helps readers focus their ideas, bridge conflicting views, build rapport, strengthen relationships and deflect anger and hostility.

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