Gosney, John W. ; Boehm, Thomas P. <br/><br/>
Customer relationship management essentials. 

 - New Delhi  PHI Learning  2010 
 - xviii; 234 p. 
 - Prima development. .
 - Prima development. .
<br/><br/><label>ISBN: </label>8120318099 (hardcover) 9788120318090 (hardcover) 
<br/><br/><label>Source: </label> 386.00 PKR