TY  - BOOK
AU  - Stahl,Michael J.
TI  - Management : total quality in a global environment 
SN  - 1557866112 (paperback)
PY  - 2000///
CY  - New Delhi
PB  - Infinity Books
N2  - This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries
UR  - http://www.amazon.com/exec/obidos/ASIN/1557866112/chopaconline-20
ER  -