Granger, Russell. The 7 Triggers to yes : The New Science Behind Influencing People's Decisions - 1st ed. - New Delhi McGraw-Hill, 2008 - xviii; 249 p. 24 cm. ISBN: 0071544372 (hardcover) $40.00 9780071544375 (hardcover) Dewey Class. No.: 658.45 / GRA-T