TY  - GEN
AU  - Defeo,Joseph
AU  - Juran,J.M.
TI  - Juran's Quality Handbook: The Complete Guide to Performance Excellence 
SN  - 0071629734 (hardcover)
U1  - 658.562 
PY  - 2010///
CY  - New Delhi
PB  - McGraw-Hill Professional
ER  -