TY - BOOK AU - Mathis,Robert L. AU - Jackson, John H TI - Human resource management SN - 0324071515 (hardcover) PY - 2003/// CY - Singapore PB - South-Western College Pub N2 - Emphasizing the strategic role of human resources, this best-seller includes comprehensive, research-based coverage of all the major topics identified on the Human Resource Certification Institute���s Content Outline, along with other emerging issues. It focuses on international issues, diversity, ethics, the Internet and HR, performance management, self-directed work teams, shamrock organization, broadbanding, competency-based pay systems, job security, violence in the workplace, and how organizational commitment affects production, quality and service. Full of practical insight, this wonderful resource offers valuable advice on how to handle important HR issues, such as conducting exit interviews and new employee orientations UR - http://www.amazon.com/exec/obidos/ASIN/0324071515/chopaconline-2 ER -