Besterfield, Dale H. <br/><br/>
Total Quality Management  

 - 4th Ed. 
 - Delhi:  Pearson,  2015 
 - xxi, 596p 
<br/><br/> Includes Index. 
<br/><br/><label>ISBN: </label>978-93-325-3445-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management 
<br/><br/><label>Dewey Class. No.: </label>658.5  / BES-T