Biesterfield, Dale  <br/><br/>
Total Quality Management  

 - 5th Ed. 
 - Kuala Lumpur:  Pearson,  2019 
 - xxi, 622p 
<br/><br/><label>ISBN: </label>978-96-734-9839-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Science 
<br/><br/><label>Dewey Class. No.: </label>658.401  / BES-T