Cameron, Esther. Making Sense of Change Management : A Complete Guide to the Models, Tools and Techniques of Organizational Change - Third Edition. - [S.l.] : Kogan Page, 2004 - 502 p. ; 22 cm. ISBN: 0749464356 (paperback) $79.75 9780749443283 Dewey Class. No.: 658.406 / CAM-M