TY - BOOK AU - Khan, Sameeda (180335) AU - Soha Rashid (180337); Afsheen Gul Asim (170837) TI - Impact of Service Quality & Employe Behavior on Customer Satisfaction & Customer Retension at PTCL U1 - 658 PY - 2022/// CY - Islamabad PB - Faculty of Management Air University School of Management (AUSOM) Air University,Islamabad KW - Management ER -