Khan, Sameeda (180335) Impact of Service Quality & Employe Behavior on Customer Satisfaction & Customer Retension at PTCL - Islamabad Faculty of Management Air University School of Management (AUSOM) Air University,Islamabad 2022 - x1vii,p 20.5 x 30 cm Subjects--Topical Terms: Management Dewey Class. No.: 658 / KHA-BBA