Chase, Richard B. ; Shankar , Ravi ; Jacobs, F. Robert ; Aquilano , Nicholas J. <br/><br/>
Operations & Supply Management  

 - 12th. ed. 
 - New Delhi  McGraw-Hill  2010 
 - xxv; 914 p. 
<br/><br/><label>ISBN: </label>9780070700895 
<br/><br/><label>Dewey Class. No.: </label>658.5  / CHA-O