Besterfield, Dale H. <br/><br/>
Quality Control : 

 - Englewood Cliffs, N.J. :  Prentice-Hall, 
<br/><br/><label>ISBN: </label>0137452322 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Sciences 
<br/><br/><label>Dewey Class. No.: </label>658.562  / BES-Q