Evan, James R. <br/><br/>
Quality & Performance Excellence Management Organizations and Strategy 

 -  Sixth Edition 
 - New Delhi:  Cengage Learning,  2011. 
 - xvi, 444 (Rk #8.b, Sh # 05)  
<br/><br/><label>ISBN: </label>9788131517284 
<br/><br/><label>Source: </label> Pak Book   PKR 790.63 
<br/><br/><label>Dewey Class. No.: </label>658.4012