TY  - BOOK
AU  - Janakiraman,B.
TI  - Total Quality Management Text and Cases
SN  - 8120329953 (paperback)
U1  - 658.4013 
PY  - 2006///
CY  - New Delhi
PB  - PHI Lerning
N1  - Import
UR  - http://www.amazon.com/exec/obidos/ASIN/8120329953/chopaconline-20
ER  -