Janakiraman, B. <br/><br/>
Total Quality Management Text and Cases 
B Janakiraman. 
 - New Delhi :  PHI Lerning,  2006. 
 - ix,250 p. ; (Rk #8.b, Sh # 05)  25 cm. 
<br/><br/> Import. 
<br/><br/><label>ISBN: </label>8120329953 (paperback) 9788120329959 (paperback) 
<br/><br/><label>Source: </label> Pak Book  PKR 382.59 
<br/><br/><label>Dewey Class. No.: </label>658.4013