Gopal, R.K. Total Quality Management : text and cases / R.K. Gopal. - New Delhi: Prentice-Hall of India Pvt.Ltd, 2006. - ix,250 p. ; (Rk #8.b, Sh # 05) 25 cm. Import. ISBN: 8120329953 (paperback) 9788120329959 (paperback) Source: Pak Book PKR 340.08 Dewey Class. No.: 658.4013