Turnaround leadership : Making Decisions, Rebuilding Trust and Delivering Results After a Crisis
Shaun O'Callaghan.
- London: Kogan Page, 2010.
- vii,200 p. ; 24 cm. (Rk # 20 Sh # 2)
Any manager who�takes up a leadership position will face a business crisis at some point in�his or her�career.� The crisis might result from�technological changes, a recession, or a company-specific issue such as a product failure or new competition in the marketplace.� When it happens,�those in leadership roles�must be ready to�execute a turnaround. Turnaround Leadership helps managers and leaders plan a successful recovery after a crisis.� It helps readers�develop the skills required to rebuild a business, and it shows how to�identify the causes of a potential crisis and take action to avoid one in the first place.� It starts by looking at exactly what a crisis is and what can cause one.� It then concentrates on the five key areas of leadership expertise needed to be more effective in recovering after a crisis: �� Making the right promises �� Gathering multiple viewpoints �� Developing core business skills �� Delivering results through reltionships �� Rebuilding trust with authentic communication This book gives readers the tools to make the right decisions after a crisis, communicate those decisions effectively, and deliver results.