Murphy, Herta A. <br/><br/>
Effective Business Communication 

 - 7th ed. 
 - New York   McGraw-Hill/Irwin,  1997 
 - 619 p.   ill,   24 cm,  
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>651.7 MUR