TY - GEN AU - DALE,Barrie G. AU - Dale,Barrie G. AU - Cooper,Cary L. TI - Managing Quality and Human Resources : A Guide to Continuous Improvement SN - 063120024X (paperback) U1 - 658.562 PY - 1997/// CY - [S.l.] PB - Wiley-Blackwell ER -