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Making microfinance work : managing product diversification Craig Churchill, Cheryl Frankiewicz.

By: Contributor(s): Material type: TextTextPublication details: Geneva International Labor Office, 2011.Description: xx; 612 pISBN:
  • 9221241408 (paperback)
  • 9789221241409 (paperback)
Online resources: Summary: This is the second volume of a training course designed for middle and senior managers in microfinance institutions (MFIs). It builds on the acclaimed Making Microfinance Work: Managing for Improved Performance (2006). The book includes chapters on various product options, including savings, insurance, leasing, money transfers, and even grants and nonfinancial services. It also explores how to combine different product menus to serve specific market segments, such as the ultra-poor, youth, women, and small and medium enterprises. It provides specific suggestions to manage diversification, including adapting the institutional culture, redistributing responsibilities, empowering staff, communicating with clients, reengineering systems, and managing change.
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Item type Current library Collection Call number Status Notes Barcode
Book Book Air University Central Library Islamabad NFIC 332 FRA (Browse shelf(Opens below)) Available Program Relevancy: BBA-Hons; BSEF; Course Relevancy: Microfinance P10648

This is the second volume of a training course designed for middle and senior managers in microfinance institutions (MFIs). It builds on the acclaimed Making Microfinance Work: Managing for Improved Performance (2006). The book includes chapters on various product options, including savings, insurance, leasing, money transfers, and even grants and nonfinancial services. It also explores how to combine different product menus to serve specific market segments, such as the ultra-poor, youth, women, and small and medium enterprises. It provides specific suggestions to manage diversification, including adapting the institutional culture, redistributing responsibilities, empowering staff, communicating with clients, reengineering systems, and managing change.

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