In many organizations where downsizing was successfully implemented and yielded positive results, it was found that senior leaders had been actively involved in the downsizing process. Though the downsizing methods used varied from organization to organization, the active involvement of senior employees helped achieve downsizing goals and objectives with little loss in quality or quantity of service. The presence and accessibility of senior leaders had a positive impact on employees - those who were downsized as well as the survivors. According to a best practice company source, "Managers at all levels need to be held accountable for - and need to be committed to - managing their surplus employees in a humane, objective, and appropriate manner. While HR is perceived to have provided outstanding service, it is the managers' behavior that will have the most impact." In many companies, consistent and committed leadership helped employees overcome organizational change caused by downsizing.