The complete customer service model letter & memo book (Record no. 9153)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01236nam a2200217 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | ASIN0133358038 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190522134232.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150605s1995 xxu eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0133358038 (hardcover) |
| Terms of availability | $32.95 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780133358032 (hardcover) |
| 037 ## - SOURCE OF ACQUISITION | |
| Terms of availability | 395.00 PKR |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | AUI |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ramundo, Michael. |
| 9 (RLIN) | 13914 |
| 245 14 - TITLE STATEMENT | |
| Title | The complete customer service model letter & memo book |
| Statement of responsibility, etc. | Michael Ramundo. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Englewood Cliff |
| Name of publisher, distributor, etc. | Simon & Schuster, |
| Date of publication, distribution, etc. | 1995. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 360 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Drawing on more than 20 years experience in customer service, the author provides ready-to-use letters and memos that cover every phase of customer service. Included are letters for reaching potential customers, as well as a wide variety of inter- and intra-departmental memos, advisories, and newsletters to help customers service personnel provide optimal service to clients. Organized in five sections: communication with current customers, reaching prospective customers, intradepartmental and dealer communications, interdepartmental communications and public relations. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0133358038/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0133358038/chopaconline-20</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Air University Central Library Islamabad | Air University Central Library Islamabad | 06/05/2015 | Not available. | Not available. | 651.75 R1401T | P0496 | 01/11/2017 | 01/11/2017 | Book |