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Impact of Service Quality & Employe Behavior on Customer Satisfaction & Customer Retension at PTCL (Record no. 30099)

MARC details
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658
Author Mark	KHA-BBA
100 ## - MAIN ENTRY--AUTHOR
Author Name	Khan, Sameeda (180335)
245 #0 - TITLE STATEMENT
Title	Impact of Service Quality & Employe Behavior on Customer Satisfaction & Customer Retension at PTCL
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of Publication	Islamabad
Name of publisher, distributor, etc.	Faculty of Management Air University School of Management (AUSOM) Air University,Islamabad
Date of publication, distribution, etc.	2022
300 ## - PHYSICAL DESCRIPTION
Pages	x1vii,p
Dimensions	20.5 x 30 cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject / Department	Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Soha Rashid (180337); Afsheen Gul Asim (170837)
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Student Project

Holdings
Withdrawn status	Not for loan	Permanent Location	Current Location	Date acquired	Full Call Number	Accession No./Barcode	Date last seen	Koha item type
		Air University Central Library Thesis Repository (5th Floor)	Air University Central Library Thesis Repository (5th Floor)		658 KHA-BBA	PR2422	06/19/2023	Student Project