Crisp : Customer Services Nightmares (Record no. 1387)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00420nam a2200157Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260407085218.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251127s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 1560524987 (paperback) | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Author Mark | FRI-C |
| 100 ## - MAIN ENTRY--AUTHOR | |
| Author Name | Friedman, Nancy J. |
| 245 #0 - TITLE STATEMENT | |
| Title | Crisp : Customer Services Nightmares |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of Publication | [S.l.] : |
| Name of publisher, distributor, etc. | Crisp Learning, |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Management Sciences |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Permanent Location | Current Location | Shelving Location | Date acquired | Inventory number | Full Call Number | Accession No./Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Management Science | Air University H-11 Campus Islamabad | Air University H-11 Campus Islamabad | Management Science | 01/17/2012 | 1418 | 658.812 FRI-C | P4072 | Book |