What customers really want : (Record no. 1367)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00973nam a2200169 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | ASIN0785288368 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190522113524.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120113s2006 xxu eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0785288368 (paperback) |
| Terms of availability | $13.99 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780785288367 (paperback) |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | McKain, Scott. |
| 245 10 - TITLE STATEMENT | |
| Title | What customers really want : |
| Remainder of title | bridging the gap between what your company offers and what your clients crave / |
| Statement of responsibility, etc. | Scott McKain. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [S.l.] : |
| Name of publisher, distributor, etc. | Thomas Nelson, |
| Date of publication, distribution, etc. | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 224 p. ; |
| Dimensions | 21 cm. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0785288368/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0785288368/chopaconline-20</a> |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Written off { Not Available } | Dewey Decimal Classification | Air University Central Library Islamabad | Air University Central Library Islamabad | 01/13/2012 | 658.812 MCK | P8070 | 01/13/2012 | 01/13/2012 | Book | Write of 2018 (IBD/AU/231/10/1/LIB) |