The Loyalty Effect : The hidden force behind growth, profits, and lasting value (Record no. 11363)
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| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
|---|---|
| ISBN | 0875844480 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)33160989 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocm33160989 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (NNC)1825551 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4 |
| Edition number | 20 |
| Author Mark | REI-T |
| 100 1# - MAIN ENTRY--AUTHOR | |
| Author Name | Reichheld, Frederick F. |
| 245 14 - TITLE STATEMENT | |
| Title | The Loyalty Effect : The hidden force behind growth, profits, and lasting value |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of Publication | Boston |
| Name of publisher, distributor, etc. | Harvard Business School Press |
| Date of publication, distribution, etc. | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | xviii; 323 p. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. 311-314) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Customer relations. |
| 9 (RLIN) | 17627 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Consumer satisfaction. |
| 9 (RLIN) | 17628 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Job satisfaction. |
| 9 (RLIN) | 17629 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Labor productivity. |
| 9 (RLIN) | 17630 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject / Department | Loyalty. |
| 9 (RLIN) | 17631 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Teal, Thomas, |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | HF |
| Withdrawn status | Not for loan | Collection code | Permanent Location | Current Location | Shelving Location | Date acquired | Source of acquisition | Inventory number | Full Call Number | Accession No./Barcode | Date last seen | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Air University Central Library Islamabad | Air University Central Library Islamabad | 09/19/2016 | Grace Book | 1714 | 658.8342 REI | P11647 | 01/11/2017 | Book | Program Relevancy: MS; MBA Course Relevancy: Advanced Consumer behavior | ||||
| Air University Central Library Islamabad | Air University Central Library Islamabad | 09/19/2016 | Grace Book | 1714 | 658.8342 REI-T | P11648 | 01/11/2017 | Book | Program Relevancy: MS; MBA Course Relevancy: Advanced Consumer behavior |