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Management : total quality in a global environment

Stahl, Michael J.

Management : total quality in a global environment Michael J. Stahl. - New Delhi Infinity Books 2000. - 546 p. 24 cm.

This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries.

1557866112 (paperback) $58.00 9781557866110 (paperback)

1018.00 PKR
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