Services Marketing : Integrating Customer Focus Across The Firm
Zeithaml, Valarie
Services Marketing : Integrating Customer Focus Across The Firm - 7th Edition - New Delhi: McGraw Hill, 2018. - 582p.
9789353160777
658.8 SER
Services Marketing : Integrating Customer Focus Across The Firm - 7th Edition - New Delhi: McGraw Hill, 2018. - 582p.
9789353160777
658.8 SER