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The Call Center Training Handbook A Complete Guide to Learning & Development in Contact Centres

Wilson, John P

The Call Center Training Handbook A Complete Guide to Learning & Development in Contact Centres - New Delhi: Kogan Page, 2009. - xiv, 319 (Rk # 9.b Sh # 3).

ISBN: 9780749456832

Source: Pak Book PKR 1033.56

Dewey Class. No.: 658.31245

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The Call Center Training Handbook A Complete Guide to Learning & Development in Contact Centres