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Services marketing..............

Lovelock, Christopher H.

Services marketing.............. Christopher H Lovelock, Jochen Wirtz. - 7th ed. - New Delhi: Dorling Kindersley 2011. - xxi,683 p. ; 28 cm. - 7th edition. . - 7th edition. .

The fundamentals of services marketing presented in a strategic marketing framework. � Organized around a strategic marketing framework Services Marketing guides readers into the consumer and competitive environments in services marketing. � The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

0136107214 (paperback) 9780136107217 (paperback)

22012 PKR 549.00

658.8
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