Total Quality Management
Besterfield, Dale H.
Total Quality Management Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. - 3rd ed. - New Delhi : Prentice Hall, 2003. - 640 p. ; (Rk #8.b, Sh # 05) 24 cm. - 3rd edition. . - 3rd edition. .
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers.
9788177584127
Sheikh Brotehers PKR 454.50
658.4013
Total Quality Management Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. - 3rd ed. - New Delhi : Prentice Hall, 2003. - 640 p. ; (Rk #8.b, Sh # 05) 24 cm. - 3rd edition. . - 3rd edition. .
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers.
9788177584127
Sheikh Brotehers PKR 454.50
658.4013