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Quality Management Organization and Strategy James R. Evans.

By: Material type: TextTextPublication details: Australia : South-Western, 2011.Edition: 6th edDescription: xvi,455 p. ; ( Rk #8.b, Sh # 03) 23 cmISBN:
  • 1133955932 (paperback)
  • 9781133955931 (paperback)
DDC classification:
  • 658.4012
Online resources: Summary: Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac.
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Item type Current library Collection Call number Status Barcode
Book Book Air University Multan Campus Library NFIC 658.4012 (Browse shelf(Opens below)) Available P000935

Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac.

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