What customers really want : bridging the gap between what your company offers and what your clients crave / Scott McKain.

By:

McKain, Scott

Material type: Text

TextPublication details: [S.l.] : Thomas Nelson, 2006.Description: 224 p. ; 21 cmISBN:

0785288368 (paperback)
9780785288367 (paperback)

Online resources:

Amazon.com

Summary: Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.

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Holdings
Item type	Current library	Call number	Status	Notes	Barcode
Book	Air University Central Library Islamabad	658.812 MCK (Browse shelf(Opens below))	Written off { Not Available }	Write of 2018 (IBD/AU/231/10/1/LIB)	P8070

Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.

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What customers really want : bridging the gap between what your company offers and what your clients crave / Scott McKain.